Refund Policy

30-Day Money-Back Guarantee

We are confident in the quality and effectiveness of SSLScope. That's why we offer a 30-day money-back guarantee for all purchases. If you're not completely satisfied with our software for any reason, you can request a full refund within 30 days of your purchase.

Refund Eligibility

To be eligible for a refund:

• The refund request must be made within 30 days of the purchase date.
• You must provide your order number or the email address used for the purchase.
• You agree to stop using the software after requesting a refund.

How to Request a Refund

To request a refund, please email us at support@sslscope.com with the following information:

• Subject line: "Refund Request - [Your Order Number]"
• Your order number or the email address used for purchase
• Date of purchase
• Reason for the refund (optional, but helpful for our product improvement)

Our support team will process your refund request and respond within 2 business days.

Refund Processing

Once your refund is approved:

• The refund will be processed back to the original payment method used for the purchase.
• Refunds typically take 5-10 business days to appear on your statement, depending on your financial institution.
• Your license key will be deactivated after the refund is processed.

Exceptions

While we strive to make our refund policy as straightforward as possible, there are a few exceptions:

• Refund requests made after the 30-day period will not be honored.
• If your purchase was made through a reseller or third-party marketplace, you must request a refund through that platform according to their refund policies.

License Renewals

Our refund policy also applies to license renewals. If you have renewed your license and wish to request a refund:

• The 30-day period begins on the date of the renewal payment, not the date of the original purchase.
• The refund will only apply to the most recent renewal payment, not to any previous purchases.

Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will not affect refund requests already in process. The current version of the policy will always be available on our website.

Contact Us

If you have any questions or concerns about our refund policy, please contact our support team at support@sslscope.com.